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Our Work · Area 01

Equipping London's GP surgeries & community clinics

Responsive primary care was the foundation of Better Health for London. It is also the most equipment-dependent setting in the system: what a surgery can do for a patient is bounded by the kit in its consulting rooms and the diagnostics it can run on the day.

What the setting requires

A modern London surgery is a diagnostic front door

The shift the Commission called for — care closer to home, fewer avoidable hospital referrals — only works if the front door can see, test and decide. That means examination equipment that supports a full assessment, point-of-care diagnostics that return a result within the appointment, and a cold chain that keeps a borough's vaccination programme viable.

It also means design: rooms and furniture that are genuinely accessible and inclusive, so that the patients with the worst outcomes are not the ones the building turns away.

The work

The equipment that makes it work

The practical kit list behind responsive primary care — examined for what it delivers, not what it costs.

Examination01

Examination & consulting-room equipment

The core kit of a full assessment — diagnostic sets, blood-pressure and observation equipment, and ergonomic, accessible room layouts.

Diagnostics02

Point-of-care diagnostics

Near-patient testing that returns a result inside the appointment, reducing onward referrals and second visits.

Immunisation03

Vaccination cold-chain & storage

Validated cold-chain storage and monitoring that keeps a borough's immunisation programme safe and auditable.

Inclusion04

Accessible & inclusive clinic furniture

Height-adjustable couches, accessible seating and wayfinding that meet the needs of London's most diverse patients.

Capacity05

Community clinic fit-out essentials

What it takes to stand up additional community-clinic capacity quickly and to a consistent standard across boroughs.

By the numbers

Why primary care is the lever

~90%
of NHS patient contacts happen in primary and community care
NHS England
1st
point of contact for most Londoners with the health system
Primary care
32
boroughs whose surgeries start from very different baselines
London
Closer
to home — the direction Better Health for London set
2014 inquiry
FAQ

Common questions

Is this a procurement service or a supplier?

No. The Review is an independent, evidence-led resource. We examine what the recommendations require in equipment terms; we do not sell equipment or endorse specific suppliers.

Why focus on equipment rather than staffing or funding?

Staffing and funding are decisive and widely studied. Equipment and the physical estate are less examined but equally determinant of what a surgery can actually deliver — that gap is where we add value.

How does this connect to Better Health for London?

Better Health for London called for responsive, prevention-focused primary care. This area examines the practical infrastructure that recommendation depends on, a decade on.

Responsive primary care begins with what's in the room.