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Our Work · Area 02

The kit behind same-day access

Every patient an urgent treatment centre can safely assess and treat is a patient who does not wait in A&E. Relieving hospital pressure — a central aim of Better Health for London — is, in practice, a question of how same-day services are equipped to triage, image and treat.

Contents

What a same-day service needs to keep people out of A&E

Urgent treatment centres only relieve pressure if they can do the work in front of them. Four equipment areas decide how much they can take on.

01

Triage & assessment equipment

The observation and assessment kit that lets a centre stream patients safely and quickly — the difference between a centre that absorbs demand and one that refers it onward.

02

Minor-injuries unit essentials

The treatment kit that lets a unit definitively manage the injuries that would otherwise occupy an emergency department.

03

Diagnostic imaging for UTCs

On-site imaging that turns a referral into a decision — the single biggest determinant of how much an urgent centre can resolve itself.

04

Same-day-access capacity planning

How equipment, space and flow combine to set a service's real same-day capacity, borough by borough.

By the numbers

Pressure, in numbers

A&E
the pressure point urgent care is designed to relieve
London hospitals
Same-day
access — the standard the system is being held to
NHS
On-site
diagnostics — the lever that resolves more cases locally
UTCs
Local
resolution keeps Londoners closer to home
Better Health for London
The right care in the right place is rarely the most expensive care. It is care that has been equipped to make a decision early — before a minor problem becomes an emergency.
London Health Infrastructure Review
On relieving hospital pressure

Same-day access is an equipment question as much as a staffing one.